The Real Pie Company Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Customer Service4.5
- Return Policy4.7
- Price & Quality4.3
- Shipping & Delivery5.0
Recent Customer Reviews (4)
Rachel Fowler
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Kayleigh Hyde
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Laura Wardlow
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James Davenport
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The Real Pie Company Pricing
Boozy Mince Pies (pack of 8)
£15.00
Various Individual Pies (e.g., Just Steak, Peppered Steak, Steak & Kidney, etc.)
£3.75 - £6.95
Chicken & Mushroom Pie
£3.75 - £6.95
Standard Delivery
£5.95 (free over £50)
The Real Pie Company Pros & Cons
Pros
1
Delicious Pies: The Real Pie Company offers artisan hand-made pies, pasties, and sausage rolls that are freshly baked and filled to the crust.
2
High-Quality Ingredients: Customers have praised the pies for being genuinely filled and of high quality.
3
Good Customer Service: The company has a high on-time delivery rate (99%) and resolves customer queries under an hour via email, telephone, or live chat.
4
Variety of Options: They offer a range of pies, including boozy Christmas mince pies, which are popular among customers.
CONS
1
Expensive: The pies are a bit more pricey than other places, but customers find the food worth the cost.
2
High Postage Costs: Unless ordering a lot, postage can be high.
3
Administrative Issues: The company has been in administration with a significant number of creditors, which raises concerns about their business stability.
The Real Pie Company Features and Benefits
Features
Delicious Pies
Offers artisan hand-made pies, pasties, and sausage rolls that are freshly baked and filled to the crust.
High-Quality Ingredients
Customers have praised the pies for being genuinely filled and of high quality.
Good Customer Service
High on-time delivery rate (99%) and resolves customer queries under an hour via email, telephone, or live chat.
Variety of Options
Offers a range of pies, including boozy Christmas mince pies, which are popular among customers.
Local Ingredients
Uses only British ingredients, with a focus on local sourcing whenever possible.
Artisan Principles
Pies are baked in small batches under the watchful eyes of the brand’s own chefs, maintaining an artisan tradition.
Full Farm to Fork Traceability
Customers have confidence in the origin of the ingredients, ensuring quality and authenticity.
Awards and Recognition
Pies have received several awards, including a gold star at the 2013 Great Taste Award and silver at the British Pie Awards.
Convenient Packaging
Pies are delivered chilled to ensure freshness and can be frozen for up to 6 months for later use.
Variety of Sizes
Available in individual and family sizes, providing a good portion with every pie.
Wide Distribution
Products are available in various outlets, including Budgens, Nisa, Coop, independent convenience stores, and farm shops.
Easy Ordering
Provides easy ordering options and promotional literature to help retailers.
Direct Marketing
Processes personal information for direct marketing purposes, ensuring customers receive relevant offers and updates.
Customer Support
Offers a subscription service and gift vouchers, enhancing customer experience and loyalty.
Standard Delivery
£5.95 for standard delivery, with free delivery for orders over £50.
Courier Services
Uses DPD for pie deliveries and Royal Mail for sweet bakes, providing tracking details for order monitoring.